Terms of Service

Disclaimer:

By browsing, accessing, using or registering on this Site or using CareerBridgeIQ tools, you are agreeing to all of the following terms and conditions, including any policies referred to herein (collectively, these “Terms”). So, please read these Terms carefully. We reserve the right to change this Site and these Terms at any time. If you are unwilling to be bound by these Terms‚ you should not browse, access‚ use or register into our Site.​

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1. Agreement to Terms

Welcome to CareerBridge IQ. These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and CareerBridgeIQ ("we," "us," or "our") governing your access to and use of our website, applications, and services (collectively, the "Services").

By accessing or using CareerBridgeIQ, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Services.

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Important: These Terms contain an arbitration clause and class action waiver that affect your legal rights. Please review Section 18 carefully.

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2. Eligibility

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2.1 Age Requirement

You must be at least 18 years old to use our Services. By using CareerBridgeIQ, you represent and warrant that you are 18 years of age or older.

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2.2 Authority

You represent that you have the legal capacity to enter into these Terms. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

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2.3 Compliance

You agree to use our Services in compliance with all applicable federal, state, local, and international laws and regulations.

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3. Account Registration and Security

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3.1 Account Creation

To access certain features of our Services, you must create an account by providing accurate, current, and complete information. You agree to:

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• Provide truthful and accurate registration information

• Maintain and promptly update your account information

• Keep your login credentials confidential

• Be responsible for all activities that occur under your account

• Notify us immediately of any unauthorized access or security breach

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In order to access some features of Our Services‚ you may be required to register and We may assign to you, or you may be required to select, a password and user name or account identification. If you register‚ you agree to provide Us with accurate and complete registration information‚ and to inform Us immediately of any updates or other changes to such information.

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3.2 Account Security

You are solely responsible for maintaining the security of your account and password. We are not liable for any loss or damage arising from your failure to protect your account credentials.

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You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify Us of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security. Each time you use a password or identification, you will be deemed to be authorized to access and use Our Services in a manner consistent with these Terms, and We have no obligation to investigate the authorization or source of any such access or use of this Site.

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YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF OUR SERVICES BY ANYONE USING THE PASSWORD AND IDENTIFICATION ORIGINALLY SELECTED BY, OR ASSIGNED TO, YOU WHETHER OR NOT SUCH ACCESS TO AND USE OF OUR SERVICES IS ACTUALLY AUTHORIZED BY YOU, INCLUDING WITHOUT LIMITATION, ALL COMMUNICATIONS AND TRANSMISSIONS AND ALL OBLIGATIONS (INCLUDING WITHOUT LIMITATION FINANCIAL OBLIGATIONS) INCURRED THROUGH SUCH ACCESS OR USE.

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3.3 Account Termination by You

You may terminate your account at any time by contacting us at [insert contact email] or through your account settings. Upon termination, your right to access and use the Services will immediately cease.

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3.4 Account Suspension or Termination by Us

We reserve the right to suspend or terminate your account and access to the Services at our sole discretion, without notice or liability, for any reason, including but not limited to:

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• Violation of these Terms

• Fraudulent, abusive, or illegal activity

• Prolonged inactivity

• Requests by law enforcement or government agencies

• Technical or security concerns

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4. Description of Services

CareerBridgeIQ provides a suite of AI-powered career development applications designed to assist job seekers in their career advancement:

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4.1 Resume IQ

Resume optimization tool that analyzes and enhances your resume for ATS compatibility, keyword optimization, and hiring manager appeal.

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4.2 LinkedIn IQ

LinkedIn profile optimization tool that provides recommendations to improve visibility to recruiters and enhance your professional brand.

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4.3 JobMatch IQ

Career transition coaching tool that helps you identify transferable skills, target new roles and industries, and develop compelling career narratives.

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4.4 Interview IQ

AI-powered interview simulator that provides realistic practice interviews with personalized feedback and performance analysis, available in both text and voice formats.

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4.5 Email IQ

Professional email assistant that helps you craft job search communications including networking emails, follow-ups, thank you notes, and negotiation messages.

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4.6 Research IQ

Company intelligence tool that compiles comprehensive information about employers including strategy, market position, financials, culture, and hiring patterns.

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4.7 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

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5. Subscription Plans and Pricing

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5.1 Subscription Tiers

CareerBridge IQ offers various subscription plans with different features and usage limits. Current plans and pricing are available on our website and may include:

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• Free tier with limited features

• Individual subscription plans

• Premium or pro subscription plans

• Enterprise or team plans

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5.2 Pricing Changes

We reserve the right to change our subscription prices at any time. Price changes will not affect your current subscription period but will apply upon renewal. We will provide reasonable notice of any price changes.

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5.3 Payment Terms

• All fees are stated in U.S. Dollars (or your local currency) and are non-refundable except as required by law or as explicitly stated in these Terms

• You authorize us to charge your designated payment method for all fees incurred

• You are responsible for providing accurate payment information and maintaining valid payment credentials

• All payments are processed through secure third-party payment processors

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5.4 Automatic Renewal

Unless you cancel your subscription before the renewal date, your subscription will automatically renew for successive periods equal to your original subscription term (monthly or annually) at the then-current subscription rate.

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5.5 Cancellation

You may cancel your subscription at any time through your account settings or by contacting customer support. Cancellation will be effective at the end of your current billing period. You will retain access to paid features until the end of your billing period, but no refunds will be provided for partial periods.

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5.6 Free Trials

We may offer free trials for certain subscription plans. Free trial eligibility is determined by us in our sole discretion. We reserve the right to limit or terminate free trial offers at any time. If you do not cancel before the end of your free trial, you will be automatically charged for the subscription.

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5.7 Refund Policy

All sales are final, and we do not provide refunds except:

• As required by applicable law

• In cases of billing errors or duplicate charges

• At our sole discretion for exceptional circumstances

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To request a refund, contact us at [insert contact email] within 7 days of the charge.

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6. User Content and Conduct

 

6.1 Your Content

You retain ownership of all content you create, upload, or submit through our Services ("User Content"), including:

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• Resumes, cover letters, and career documents

• LinkedIn profile information

• Interview responses and practice materials

• Email drafts and communications

• Company research notes

• Any other information you provide

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6.2 License to Us

By submitting User Content, you grant CareerBridgeIQ a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, process, adapt, modify, and display your User Content solely for the purposes of:

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• Providing and improving our Services

• Generating personalized recommendations and optimizations

• Training and improving our AI and machine learning models (only in aggregated, anonymized form)

• Complying with legal obligations

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This license terminates when you delete your User Content or close your account, except where we need to retain it for legal compliance or backup purposes.

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6.3 Content Accuracy

You are solely responsible for:

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• The accuracy and completeness of your User Content

• Reviewing and editing all AI-generated content before use

• Ensuring your User Content does not infringe on third-party rights

• Verifying information provided by our Services before relying on it

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6.4 Prohibited Conduct

You agree not to:

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• Use the Services for any illegal purpose or in violation of any laws

• Impersonate any person or entity or falsely represent your affiliation

• Upload false, misleading, or fraudulent information

• Interfere with or disrupt the Services or servers

• Attempt to gain unauthorized access to any part of the Services

• Use automated systems (bots, scrapers) to access the Services without permission

• Reverse engineer, decompile, or disassemble any aspect of the Services

• Remove, circumvent, or disable any security features or access controls

• Use the Services to spam, harass, or harm others

• Upload viruses, malware, or other malicious code

• Collect or harvest information about other users

• Use the Services to create content that infringes intellectual property rights

• Resell, redistribute, or provide unauthorized access to the Services

• Use the Services in any way that could damage our reputation or business

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6.5 Monitoring and Enforcement

We reserve the right, but have no obligation, to:

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• Monitor User Content for compliance with these Terms

• Remove or disable access to any User Content that violates these Terms

• Take appropriate legal action against users who violate these Terms

• Cooperate with law enforcement investigations

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7. intellectual Property Rights

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7.1 Our Ownership

CareerBridgeIQ and all its components, including but not limited to software, algorithms, designs, graphics, text, logos, icons, images, audio clips, video clips, data compilations, and the compilation of User Content (excluding your individual User Content) are owned by CareerBridge IQ or our licensors and are protected by U.S. and international copyright, trademark, patent, trade secret, and other intellectual property laws.

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7.2 Limited License to You

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial career development purposes.

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7.3 Restrictions

You may not:

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• Copy, modify, distribute, sell, or lease any part of our Services

• Attempt to extract source code from our software

• Create derivative works based on the Services

• Use our trademarks, logos, or branding without written permission

• Frame or mirror any part of the Services without authorization

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7.4 Feedback

If you provide us with suggestions, ideas, or feedback about our Services ("Feedback"), you grant us an unlimited, perpetual, irrevocable, royalty-free right to use, modify, and incorporate such Feedback into our Services without compensation or attribution to you.

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7.5 DMCA Compliance

We respect intellectual property rights. If you believe content on our Services infringes your copyright, please contact our designated copyright agent at [insert DMCA contact email] with:

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• Your contact information

• Identification of the copyrighted work

• Identification of the infringing material and its location

• A statement of good faith belief that the use is unauthorized

• A statement that the information is accurate and you are authorized to act

• Your physical or electronic signature

 

8. AI generated Content and Disclaimers

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8.1 AI Technology

Our Services use artificial intelligence and machine learning technologies to generate recommendations, content, and analysis. While we strive for accuracy, AI-generated content may contain errors, inconsistencies, or outdated information.

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8.2 User Responsibility

You acknowledge and agree that:

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• AI-generated content is provided as suggestions and recommendations only

• You must review, verify, and customize all AI-generated content before use

• We do not guarantee the accuracy, completeness, or suitability of AI-generated content

• You are solely responsible for any content you submit in job applications, interviews, or professional communications

• Career advice and recommendations are general guidance, not guaranteed outcomes

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8.3 No Professional Advice

CareerBridge IQ provides tools and resources for career development but does not provide:

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• Legal advice or legal services

• Professional career counseling or therapy

• Guaranteed job placement or interview success

• Employment verification or background checks

• Tax, financial, or accounting advice

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You should consult with appropriate professionals for specific advice tailored to your circumstances.

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8.4 Third-Party Information

Information provided through Research IQ and other tools is compiled from publicly available sources. We do not guarantee the accuracy, completeness, or timeliness of third-party information and are not responsible for how companies or other entities manage their data.

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9. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

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Key privacy highlights:

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• We do not sell your personal information

• We use encryption and security measures to protect your data

• You have rights to access, correct, and delete your information

• We comply with applicable data protection laws including GDPR and CCPA

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For complete details, please review our Privacy Policy 

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10. Third-Party Services and Links

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10.1 Third-Party Integrations

Our Services may integrate with or reference third-party platforms (e.g., LinkedIn, job boards, company websites, payment processors). Your use of third-party services is governed by their respective terms and privacy policies.

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10.2 Third-Party Links

Our Services may contain links to third-party websites or resources. We provide these links for convenience only and do not endorse, control, or assume responsibility for:

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• The content, privacy practices, or terms of third-party sites

• Any products, services, or information offered by third parties

• Any damages or losses resulting from your use of third-party sites

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10.3 No Warranties for Third Parties

We make no representations or warranties regarding third-party services and disclaim all liability related to your interactions with third parties.

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11. Disclaimers and Limitations of Liability

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11.1 "AS IS" and "AS AVAILABLE" Disclaimer

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, CAREERBRIDGE IQ DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT

• WARRANTIES REGARDING ACCURACY, RELIABILITY, OR AVAILABILITY OF THE SERVICES

• WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE

• WARRANTIES REGARDING THE RESULTS OR OUTCOMES FROM USING THE SERVICES

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11.2 No Guarantee of Results

We do not guarantee that use of our Services will result in:

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• Job offers, interviews, or employment

• Improved resume performance or recruiter responses

• Successful career transitions

• Specific salary outcomes or negotiations

• Any particular professional outcome

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11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CAREERBRIDGEIQ, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

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• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES

• LOSS OF PROFITS, REVENUE, DATA, OR USE

• LOSS OF EMPLOYMENT OPPORTUNITIES OR JOB OFFERS

• DAMAGES RESULTING FROM YOUR USE OR INABILITY TO USE THE SERVICES

• DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA

• DAMAGES RESULTING FROM ERRORS, MISTAKES, OR INACCURACIES IN CONTENT

• ANY DAMAGES ARISING FROM THIRD-PARTY CONDUCT OR CONTENT

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IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATED TO THE SERVICES EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100).

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11.4 Basis of the Bargain

You acknowledge that we have set our prices and entered into these Terms in reliance upon the limitations of liability and disclaimers of warranties set forth herein, and that they form an essential basis of the bargain between us.

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11.5 Exceptions

Some jurisdictions do not allow limitations on implied warranties or limitations of liability, so the above limitations may not apply to you. In such cases, our liability shall be limited to the maximum extent permitted by law.

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12. Indemnification

You agree to indemnify, defend, and hold harmless CareerBridgeIQ, its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses (including reasonable attorneys' fees) arising from or related to:

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• Your use or misuse of the Services

• Your violation of these Terms

• Your User Content or any content you submit

• Your violation of any rights of another person or entity

• Your violation of any applicable laws or regulations

• Any false, misleading, or fraudulent information you provide

• Any harm caused by content you create using our Services

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We reserve the right to assume exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense of such claims.

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13. Data Security and Backup

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13.1 Our Security Measures

We implement reasonable technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments. However, no system is completely secure, and we cannot guarantee absolute security.

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13.2 Your Backup Responsibility

You are responsible for maintaining backup copies of your User Content. While we implement backup procedures, we are not responsible for loss or corruption of User Content due to:

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• Technical failures or system malfunctions

• Security breaches despite our reasonable precautions

• Account termination or service discontinuation

• User error or accidental deletion

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We strongly recommend you regularly export and save copies of important career documents.

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13.3 Data Breach Notification

In the event of a data breach that affects your personal information, we will notify you as required by applicable law and take reasonable steps to mitigate harm.

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14. Communications

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14.1 Electronic Communications

By using our Services, you consent to receive electronic communications from us, including:

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• Service announcements and updates

• Account notifications

• Responses to your inquiries

• Marketing communications (if you opt in)

• Legal notices and policy updates

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These electronic communications constitute written notices under applicable laws.

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14.2 Opt-Out of Marketing

You may opt out of marketing communications at any time by:

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• Clicking the "unsubscribe" link in promotional emails

• Adjusting your communication preferences in account settings

• Contacting us at info@careerbridgeiq.com

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You cannot opt out of essential service communications while maintaining an active account.

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14.3 Contact Preferences

You agree to maintain current and accurate contact information in your account. We are not responsible for communications sent to outdated contact information you provided.

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15. Governing Law and Jurisdiction

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15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [insert state/country], without regard to its conflict of law provisions.

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15.2 Jurisdiction

Subject to the arbitration provisions in Section 18, you agree that any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the federal or state courts located in [insert county and state], and you consent to the personal jurisdiction of such courts.

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16. Export Control

You agree to comply with all applicable export and import control laws and regulations. You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.

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17. Force Majeure

We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

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18. Dispute Resolution and Arbitration

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18.1 Informal Resolution

Before filing a formal dispute, you agree to contact us at info@careerbridgeiq.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute informally by contacting you. If a dispute is not resolved within 60 days of submission, you or we may bring a formal proceeding.

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18.2 Binding Arbitration

You and CareerBridgeIQ agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services shall be settled by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules, except as modified by this Section.

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Key Arbitration Terms:

• The arbitration will be conducted in [insert location] or remotely via video conference

• The arbitration shall be conducted by a single arbitrator

• The arbitrator's decision will be final and binding

• Each party shall bear its own costs and attorneys' fees unless the arbitrator awards costs to the prevailing party

• The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief

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18.3 Exceptions to Arbitration

Either party may bring suit in court for:

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• Injunctive or equitable relief to protect intellectual property rights

• Small claims court actions (if the claim qualifies)

• Claims that cannot be arbitrated under applicable law

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18.4 CLASS ACTION WAIVER

YOU AND CAREERBRIDGEIQ AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

Unless both you and we agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of representative or class proceeding.

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18.5 Opt-Out Right

You have the right to opt out of this arbitration agreement by sending written notice of your decision to opt out to [insert legal contact email] within 30 days of first accepting these Terms. Your notice must include your name, address, email address, and a clear statement that you wish to opt out of this arbitration agreement. If you opt out, all other parts of these Terms will continue to apply.

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18.6 Severability

If any part of this arbitration provision is found to be invalid or unenforceable, the remainder shall remain in full force and effect. If the class action waiver is found to be unenforceable, the entire arbitration provision shall be void.

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19. GENERAL PROVISIONS

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19.1 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and CareerBridgeIQ regarding the Services and supersede all prior agreements and understandings.

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19.2 Amendments

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

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• Posting the revised Terms on our website with a new "Last Updated" date

• Sending an email notification to your registered email address

• Displaying a prominent notice on our platform

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Your continued use of the Services after changes are posted constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Services.

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19.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of CareerBridgeIQ.

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19.4 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

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19.5 Assignment

You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may assign these Terms at any time without restriction, including in connection with a merger, acquisition, or sale of assets.

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19.6 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights. The Services are intended solely for your benefit, and no other person or entity shall have any rights under these Terms.

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19.7 Survival

Sections of these Terms that by their nature should survive termination shall survive, including but not limited to: ownership provisions, warranty disclaimers, indemnity, limitations of liability, and dispute resolution provisions.

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19.8 Language

These Terms are drafted in English. Any translations are provided for convenience only. In the event of any conflict between the English version and a translated version, the English version shall prevail.

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19.9 Headings

Section headings are for convenience only and do not affect the interpretation of these Terms.

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20. FEEDBACK

Separate and apart from user content, you may have the ability to submit questions, comments suggestions, reviews, ideas, plans, designs, notes, proposals, drawings, original or creative materials and other information regarding this Site, Us and Our products or services (collectively "Feedback"). You agree that Feedback is non-confidential and shall become Our sole property. We shall own exclusive rights, including all intellectual property rights, in and to such Feedback and shall be entitled to the unrestricted use and dissemination of the Feedback for any purpose, commercial or otherwise, without acknowledgement or compensation to you. Your personal data provided for the Feedback purposes is processed in compliance with our Privacy Policy.

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21. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us:

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CareerBridge IQ
Email: hello@careerbridgeiq.com

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For customer support inquiries: hello@careerbridgeiq.com

For privacy inquiries: info@careerbridgeiq.com

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For copyright/DMCA notices: info@careerbridgeiq.com

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BY USING CAREERBRIDGEIQ, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

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